Whether you need to present to clients, customers or colleagues, you need to deliver. Effective communication requires skill and confidence. We can help you acquire both. Our group workshops will teach the key techniques for communicating with others, whether they are customers, stakeholders or colleagues.

Aims and Outcomes:

  • To understand what makes great communication
  • To raise confidence and competence when delivering
  • To learn and practice key communication techniques
  • To effectively use influencing language for impact
  • To use story and anecdote to engage and influence

Course Content:

Vocal, Visual and Verbal – Elements of confident communicating.
Practical session giving delegates opportunity to try out their own communication skills; to make progress through practice, coaching, modelling and feedback.


Can we be truly great, empathetic Listeners?  Listening isn’t just about hearing information.  In this section, we unpick how to really listen to understand.

Using rhetoric, stories and language

Participants will see how ‘Left Brain’ ‘Right Brain’ influencing will shape content.  Using anecdotes effectively to reenforce, engage and persuade.


Anyone can ‘vomit’ content onto a slide, but building effective presentations using Powerpoint effectively, is an art.


Winning business and having strong outcomes.